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In these uncertain times, when the world is trying to recover from economic depression, the general insurance industry is experiencing unprecedented competition and consolidation. As a result, general insurance carriers today need to:

 

  • Out-strategise and outperform the competition,
  • Attract and retain the most profitable agents and partners,
  • Deepen relationships with new and existing customers and,
  • Integrate risk management initiatives with day-to-day operations.

Mastek is a unique technology solutions company that believes in leveraging technology as a tool to deliver dependable products and solutions. Our STG Suite is designed to deliver business transformation to general insurance carriers be it in controlling costs, improving response to market and competition changes or in providing better customer service.

Products
When you have thousands of policyholders, you can hardly expect to interact with them. Well, with STG Billing you can. This flexible enterprise billing solution helps you to combine lines, cross-sell new products, keep your customers informed about changes and encourage them to contact you or your agents with questions.
Key Benefits
  • User-defined payment plans with optional service charge billing
  • Wide range of billing options: Account billing, Third Party Billing, Group Billing
  • User friendly On-Line inquiry capabilities
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Are your legacy systems slowing down processing and leaving you customers dissatisfied? STG Policy Administration is a web-based, rules-driven system that offers the administrative functionality you need to underwrite policies efficiently and bring new products to market faster.
Key Benefits
  • Powerful Scheduled Tasks Processing Engine to generate and print output forms
  • Web-access to policy information for third party vendors
  • Auto-maintains an audit trail of all significant events
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Every insurance customer wants his claims process to be quick and error-free. The STG Claims Management solution is designed to do just that. It packages all requirements in its system in such a way that it reduces turnaround time and costs, increases efficiency and prevents any transaction errors or inconsistencies.
Key Benefits
  • Shorten claims lifecycle, reduce turnaround time and backlogs
  • Improved data visibility and analysis to detect and prevent fraud
  • Reduced claims management costs
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Services
With proven test processes and methodologies, we combine world-class infrastructure with extensive program management expertise.
We translate your IT vision into reality with solutions that are focused on enhancing customer relations and increasing revenue and competitive advantage.
We can help sustain your competitive advantage, align your IT with your business needs and ultimately increase profitability.
Mastek's application management outsourcing services are backed-up by almost three decades of experience, mature processes and robust delivery systems. Even more important, though, is our commitment to go beyond service level agreements (SLAs) and deliver consistent and lasting value.
Our understanding of data warehousing and business intelligence requirements enables us to create solutions to improve performance through the effective use of technology now and for the future.
Mastek's data migration and platform rationalisation offering has helped some of the biggest names in the industry to move their data seamlessly from legacy systems to new administration platforms.
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Predictable Costs in Unpredictable Times
Predictable costs will be a critical factor in taking innovative steps to improve operational efficiencies.
August 03,2010
Foresters partners with Mastek on a business transformation journey
March 10,2009
Mastek's solutions recognised with two Celent Model Carrier Awards