The rate of change in technology has increased tenfold in the past decade. Existing software and systems that serve today's business needs may well be incapable of meeting tomorrow's demands and changing technical patterns.
Mastek approaches systems rationalisation from a business perspective, targeting the release of at least 15% of your annual budget while simultaneously improving application suite performance, responsiveness and lifespan.
Mastek Solution
Every claim involved 15 internal applications and five systems across the web. The situation was untenable from an IT perspective because of its inherent inefficiencies. There was a need for a single platform to allow automated processing without compromising accuracy and consistency of claims data.
Mastek implemented its Elixir claims component, an n-tier web-based application designed to support multiple product lines.
Benefits
Elixir provided a flexible product configuration engine, rules management and a claims processing workflow to meet the wide range of business requirements.
Its architecture interfaces with various policy administration and peripheral systems.
The Elixir claims solution rationalised the customer's disparate systems by creating a single view and enabling unified claims processing across product lines.
The result was a sizeable reduction in claims processing time by up to 50% and a follow-on reduction in IT spend for maintenance of multiple claims systems by 20%.
Engagement Facts
- End-to-end "Claims Express" solution
- Automated claims processing
- Optimised claims processing across products, companies and locations
- A unified view of all claims across the company
- 150+ man-months of development effort
Technology Facts
- Interface: ASP.NET / VB.NET, .NET XML Web Service
- Platform: .NET/Windows
- Database: DB2 UDB 7.2 (AIX)
- Development Tools: Visual Studio .Net, New Mega
