Industries > Financial Services

Capitalise on Financial Services Digital Technology, Whatever Your Domain

Adapt to Changing Customer and Regulatory Demands with Our Digital Strategies and Roadmaps.

  • Don’t redesign banking systems, repurpose by intelligently integrating
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  • Optimise customer engagement with our enterprise mobile solutions
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“BestInvest has just launched our new ‘Select’ service which aims to be the best value online investment service in the UK and we used Mastek to deliver the core functionality of our new website and the Best SIPP.  We selected Mastek on the basis of their impressive understanding of our requirements and track record on delivery.  Mastek has demonstrated great professionalism, shown great commitment and delivered on target.”

Donald Reid, Chief Operating Officer - BestInvest

Our Areas of Experience

Retail, SME and Corporate Banking

Deliver exceptional customer experiences through a range of banking services.

Investment & Wealth Management

Respond to ever increasing demands of savvy clients in the digital world.

Lending & Microfinance

Create flexible digital touchpoints to deliver seamless customer journeys.

Vehicle Leasing

Keep customers at the core with market leading portal experiences.

Our Capabilities

Mastek Financial Services Intelligent Integration Platform (IIP) provides the opportunity to integrate key assets and deliver real value for their customer base. The IIP does not integrate systems for transactional supremacy; instead it delivers Banking relationship capabilities that drive customer stickiness, which is an important consideration with PSD2 around the corner

intelligent-integration
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Mastek’s Customer Experience framework delivers:
  • Intelligently integrated and personalised solutions
  • Across digital and mobile channels that differentiate product and service delivery to Retail and Wealth Management banking clients, as well as Wealth Management Advisers
  • Customisable and integrated portal and mobile capabilities
  • Independent capabilities that can be integrated with existing client digital platforms
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Mastek’s Community Banking solution offers Banking clients a fresh approach to creating stickiness with their customers. By re-thinking how Integration is used in the Retail, SME and Corporate enterprise, our clients can ‘sweat’ existing assets to drive new value added services to their customers, retaining them through the period of changing regulation.

community-banking
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PSD2 (Payment Services Directive 2) will likely take effect in 2018. It will:

  • Deliver open API banking, which will provide aggregators an opportunity to offer competitive services to customers, leading to more churn in the sector
  • Provide increasing opportunities for consumers to move or fragment their banking relationships
    Mastek’s digital transformation and solutions approach can help FS organisations build differentiated capabilities with value-added services and outstanding customer experiences that delight customers.
regulatory
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analyticsmobile-app-analytics
Mastek has a wealth of capabilities to support the Financial Services Analytic needs and decision making, along with specific solutions to delivery Digital Insights, Customer stickiness and customer growth opportunities through value added insights and services.

  • Digital Analytics Strategy Development
  • Mobile App Analytics – Delivering Insights to both the operational landscape of your
  • App and the In app customer behaviours
  • Spend Analytics – Delivering 360 degree views on the customers multiple banking relationships ahead of PSD 2
  • Incremental Data Warehouse build
  • Logical Data Warehousing
  • Uncovering Value through Processes
  • Leveraging Big Data and Analytics
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Mastek delivers digital transformation programmes including customer-centric portals, field workforce automation and digital tools for IFA’s, integrating with third party services providers such as Experian, Equifax and the Land Registry.

We have a strong track record in auto leasing and offer deep domain expertise to help our Automotive Finance, Leasing and Fleet Management clients overcome the numerous challenges they face. Our expertise lies in supporting complex customer retention programmes in a highly regulated, increasingly converging Retail (B2C) and Fleet (B2B) market.

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Our fully qualified ITIL qualified professionals provide a range of Service Management capabilities 24 x 7 across multiple geographies, support centres and time zones covering:

  • Incident Management
  • Problem Management
  • Change Management
  • Capacity Management
  • Service Requests Management
  • Service Improvement Plans
  • Knowledge Management
  • Release Management
  • Configuration Management
  • Service Transition
  • Service Reporting
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Mastek helps organisations conduct operations from anywhere, anytime and on any device by optimising mobile solutions for business processes. We deliver a range of services that leverage open source
Enterprise Mobile Services

  • Mobile App development services
  • Business Process Assessment Services
  • Architecture Assessment Services
  • Mobile Architecture Consulting
  • User Experience Design Services
  • Mobile Analytics

Mobile Apps for Financial Services

  • Agent Collection and Money Balancing App
  • Agent Loan Sales App
  • Mobile App Analytics dashboard
  • Mobile BI dashboard
  • Spend analytics App
  • Community banking App
enterprise-mobile-solution
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Our Financial Services Blogs

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Customer Speak

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Case Study

Learn how Mastek has delivered value delivery to organisations to achieve their vision

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